The following comments were taken from surveys which Sutton sends out after each sale closes:
Excelled at: "Personal care" Comments: "Thank-you Roz Prince - you went above & beyond to assist us. "
Lee Day Buyer
Excelled at: "Professional Guidance" Could Improve Upon: N/A - Outstanding Comments: "Roz's knowledge of the area's particular components was a decided plus. "
W. D. Willar Seller
Excelled at: "Very professional, kept in touch a lot!" Comments: "Roz was a charm to work with and found us our dream home! "
Kim and Martin Bélanger Buyers
Excelled at: "Roz helped us find our house over a two year period. She was extremely valuable in finding what we wanted." Comments: "We have used Roz to purchase a house in 1998, sale of a house in 2001 and this purchase in 2006. Roz is one of a few real estate agents who knows what our needs are and consistently meets our needs. We purchased our last home in Fall River, NS when we lived in Calgary, Alberta. She is very good at her profession and we will utilize her for all our future transactions."
David and Patricia Hastings Buyers and Sellers
Excelled at: "Knowledge of the area & other realtors" Comments: "When we sell our home Roz is the only person we will call."
William Sarty Buyer
| How does Roz excel? |
"Realtor's understanding of our requirements. The above ratings* are a true indication of our experience in our business relationship with Roz Prince; the Realtor who acted on both our and your behalf. We are happily satisfied with our experience. Thank you!"
*They rated Roz 5 /5 in all six categories of the client survey.
|
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Weston E. Cleversey and Winnie Cleversey (Sellers) |
| How does Roz excel? |
"With all the set backs I had, no fault to my real estate agent, she made buying my first home a great experience. I would feel no hesitation recommending her to anyone who was buying or selling their home." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Denise Dickson (Buyer) |
| How does Roz excel? |
"Good photo layout in (the) listing." |
|
|
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Les Wasilewski (Seller) |
| How does Roz excel? |
"It took five months to sell our house in Shelburne. Roz was patient and extremely helpful the whole time. She gave us valuable advice and was always available when we wanted to look at properties. When we finally found a house we wanted to buy, Roz found all the right people to inspect it - everyone was very thorough. Overall it was a very positive experience." |
| How does Roz need to improve? |
N/A ("Have more agents like Roz.") |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Susan Peskett (Buyer) |
| How does Roz excel? |
"Advertising - We were very happy with the level of advertising Roz did for our home. We had an offer within eight weeks, and everything went well. We appreciated Roz's straight-forward, no "bull" personality. What we saw was what we got...a truthful, hardworking, knowledgeable professional. Thanks Roz." |
| How does Roz need to improve? |
"We were happy with everything - no suggestions." |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Kim and Peter Nauss (Sellers) |
| How does Roz excel? |
"Knowing the market and doing what needed to be done. It was a bit worrisome putting my house on the market, but Roz soon put me at ease. I could rely on her to give me feed-back. Always optimistic." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Marguerite Hodder (Seller) |
| How does Roz excel? |
"Full understanding of what I was looking for and how to get it. I really enjoyed working with Roz. She helped me through the whole process from asking the right price to checking leaky taps. I have already recommended her to my friends and I will again if I get the chance." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Heather Gautreau (Buyer) |
| How does Roz excel? |
Communication between sale and close. Happened very fast and we were really pleased. |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Cindy and Dan Brown (Military Sellers) |
| How does Roz excel? |
Expertise |
| How does Roz need to improve? |
NIL |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Jack McAndrew (Buyer and Seller) |
| How does Roz excel? |
"It was great working with Roz. She was quick to return calls and very informative on homes in general. I would not hesitate to work with Roz again and we would recommend her highly." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Sarah and Adam Towill (Buyers) |
| How does Roz excel? |
"Roz is upfront. We have use Roz on 3 occasions now and would always use her. She is in it for the best interest of her clients not the bottom line for her." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
(None given - Seller) |
| How does Roz excel? |
"Communication. Roz Prince is amazing. In my opinion, not only is she the best you have - she's the best out there, period! Her dedication and professionalism is second to none. She is a true credit to the Sutton Group name." |
| How does Roz need to improve? |
N/A :-) |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Kirk Cummings - Homebuyer and Seller |
| How does Roz excel? |
"We were very happy with the service we received from Roz. She was always available to guide us through the home buying process, even with her busy schedule. She always treated us with respect and was professional while always looking out for our best interests." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Elizabeth Craig - Buyer |
| How does Roz excel? |
"Roz was very friendly and easily approachable." |
| How does Roz need to improve? |
"Nothing, everything was excellent." |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Trevor MacIsaac - First-Time Homebuyer |
| How does Roz excel? |
"Staying in touch and answering questions." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Beth Kiley- Buyer |
| How does Roz excel? |
"Communication and dedication to customer service." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Kitty Bracey - Buyer |
| How does Roz excel? |
"When started out Roz asked me what we were looking for. I told her and then started to send her ones that I'd (edit.) seen on MLS and most of them she said were (edit.) not for us, but I still wanted to see them. She said no problem that she would take us and sure enough all the homes that I picked out were (edit.) not us, and the one house than Roz saved for us was our home. So my comment is that you have to listen to your Realtor (they know)." |
| How does Roz need to improve? |
"Can't think of anything." |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Donald and Phyllis Tazzman - Buyer |
| How does Roz excel? |
"Realtor / Client communications - Should have had Roz as our agent earlier on; she might have gotten a better sale price." |
| How does Roz need to improve? |
"Improve tools for negotiating better sale prices." |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Clément Rodrigue - Buyer and Seller |
| How does Roz excel? |
"Very professional, supportive, patient (important)." |
| How does Roz need to improve? |
N/A |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Phil Stewart - Homebuyer |
| How does Roz excel? |
"Roz was very friendly and easily approachable." |
| How does Roz need to improve? |
"Nothing, everything was excellent." |
| Would you recommend Roz? |
Yes |
| Would you choose Roz again? |
Yes |
| Your name |
Trevor MacIsaac - First-time homebuyer |
"We have used Roz in the past before she was with Sutton. Her expertise, communication, knowledge and experience, as well as her great personality are what makes her successful." - Susan L. Wilson (Buyer and Seller)
"Roz was excellent with communication, especially email. (She) was fantastic - very satisfied! Thanks, Roz!" - Ivan and Shelley Forbes (Buyers and Sellers)
"We have bought and sold a number of homes due to transfers through Roz over a period of 16 years. She has been honest, very detailed in her work which protects our interests and extremely knowledgeable let alone a great negotiator. We consider her our realtor for life and continue to recommend her to our friends and associates.” - Barry and Carol (Buyers)
“We choose to deal with Roz Prince and she was with Sutton group. Roz set a good price and the house sold very quickly. We had an offer in a day and we had the sold sign up within a week. Roz is an excellent Realtor. She is very accommodating to her clients both when she is helping them buy and sell. She kept us well informed of the process. She has a good understanding of her clients’ wants and needs. She made selling a house an easy and painless process." - No Name Given (Seller)
"Everything was just first rate. Roz excelled at making the client feel like #1. We cannot say enough how professional, prompt and courteous Roz Prince was in our dealings. She took a bad experience we had with two other realtors and turned a complete 180 degrees to allow us to feel confident and relaxed. We felt like we were her priority." - Ron and Caroline Stewart (Sellers and Buyers)
“Excellent and professional service. Roz was extremely professional. She knows the market inside and out. I won’t hesitate to recommend her to anyone, needing an agent. Her service was outstanding. I only regret not using Roz to sell our home as I’m sure she would have done a much better job.” - Sarah Pace (Local Buyer)
“Flexibility… Roz was willing and able to look for, view and offer on properties according to my schedule. Roz has once again surpassed our expectations. The conditions and requirements we presented her with seemed almost impossible to match. Roz was able to use her resources to find, offer on and close a property that met our needs on an incredible tight timeline. Thanks Roz!" - Karl S. Burger (Local Buyer)
"I was selling a house at a stressful time and it was good to deal with a realtor who could listen, analyze and present ideas quickly and was able to connect in a professional yet personal manner. Also, she explained every step and gave instant updates to top it off I could trust her judgment etc on all aspects of the sale." - James Brian Ranson (Seller)
“We worked with Roz for quite a while to find the right home. She was very patient and not pushy at all. Her level of knowledge was fantastic. She is a very dedicated professional and an asset to her industry. We would highly recommend her!” - Dee and Dwight (Local Buyers)
“Roz Prince was one of the nicest genuine people I have ever met! I felt like she was a trusted friend. I actually miss her!” - Gerry Kennedy (Seller and Buyer)
“Roz excelled at resolving issues and negotiations quickly. We had been told that Roz was a very professional realtor and we were not disappointed. She is very efficient and even though very busy was very accessible and returned calls promptly. If we ever move again we will not hesitate to ask Roz to sell our home. Thanks Roz!” - Bobbi and Duane Flowers (Sellers and Buyers)
"Roz was wonderful. She was helping us handle a very difficult sale and she was so patient. Anyone else might have just thrown in the towel but instead she was full of encouragement so that we didn’t feel alone in this sale. We really appreciated her. She certainly walked that extra mile for us!” - No Names Given (Sellers)
"Our realtor was very honest and gave great advice. She helped us find our dream home. Thank you, Roz!" - Frank and Diana Forrestall (Sellers and Buyers)
“Fully satisfied client! We had the pleasure of dealing with Roz when we sold our home in 1993 and again have been impressed with her quick response, accessibility and professional approach to our requirements.” Don and Jane Flemming (Sellers and Out of Town Buyers)
“Roz was the reason we went with Sutton. Roz has been with us through three moves; she’s topnotch and definitely is an asset to Sutton." - Donna and Pierre (Sellers and Buyers)
"Roz made an impression in 1997 as the result of a previous open house. We appreciated Roz as she worked tirelessly, and at the same time, remained pleasant and positive throughout." - Vernon and Emilene Hebert (Sellers and Buyers)
“Keep up the excellent work! Roz is very professional and a good asset to your company.” - Patricia Harrison (Seller)
"Roz excelled at communication." - Jean White (Seller)
“Roz was very helpful on finding us a property that was exactly what we were looking for." - James and Marlene Corey (Sellers and Buyers)
"My wife and I were extremely satisfied with the service that Roz and her team provided.” - Dale Devlieger (Seller)
"Roz made our first home buying experience a very positive one, and we will certainly utilize her expertise again." - Adam and Shawna Mitchell (Buyers)
"Roz excelled in her knowledge of the marketplace." - Unknown (Seller)
"Roz was thorough and very professional. Roz knows her business! Really appreciated Roz’s expertise and felt very comfortable in leaving our best interest in her hands. Her dedication was very evident in all aspects of our house purchase. We certainly thank Roz for all she did on our behalf." - Bob and Joan (Out of Town Buyers)
"Roz listened to our needs/concerns. We were delighted at how willing Roz was to show us H.R.M.. and surrounding areas before we made a decision about moving to Halifax.” - Jill and Geoff Rossoss (Out-of-Town Buyers)
“Roz was a great real estate agent.” - No Name Given (Seller and Buyer)
“I never give anyone a 100% score as we can all improve – however the service was excellent. Sutton was the second brokerage I called and the first to return my call. Roz was exceptional. We will enjoy our home. Thanks to Roz!” - No Name Given (Local Buyers)
“Excelled at professionalism! Roz Prince continued to be professional and supportive throughout our buying. We believe that our success in buying our home is directly related to Roz’s fast action and response time with jumping on this wonderful deal!” - Colleen Barron (Out-of-Town Buyer)
“Everything was excellent! Roz was always there if we needed her. Roz was excellent to deal with. She made us feel very comfortable for our first time home buying experience. She was friendly, positive and always a phone call away. We will definitely call Roz for any future home buying experiences.” - Melanie Shea and Dave Yeadon (Local Buyers)
“Roz excelled at responding and being available. We loved working with Roz and Yvonne.” - Linda Daley (Local Buyers)
"I would like to take this time to thank Roz for all her hard work she put into finding us our new home. Thanks Roz!” - No Names Given (Buyers)
“Working with Roz was a real pleasure. I would recommend her to my friends. Understands my likes and dislikes in a home. She is a friend and I will not get anyone but her.” - No Name Given (Local Buyer)
"Professionalism! Roz was an excellent agent who was very helpful in all aspects of buying our house. She is an asset to your business.” - No Names Given (Local Buyers)
“Roz was very professional in all her interactions with us. She understood what we were looking for and our price range.” - No Names Given (Local Buyers)
“Roz was the agent we chose to deal with. She excelled at customer relations. Roz was a pleasure to work with and her service was exceptional. We appreciated the time she took to learn about what we wanted in a house. Thanks Roz!” - No Name Given (Local Buyer) |